Everything Mente360 does, in one place
Scheduling, documentation, billing, telehealth, compliance, and analytics in one HIPAA-aligned platform built for mental health practices. Here is the full capability set, with shipped features and roadmap items clearly marked.
Mente360 brings the full practice workflow together: booking and caseload management, clinical notes with AI-assisted drafting, the complete insurance revenue cycle, telehealth, compliance, and practice analytics. Everything below is available today unless it is marked as on the roadmap.
Capabilities, in detail
Scheduling and caseload management
- Provider availability, time off, configurable buffers, practice locations, and appointment types
- Recurring appointment series, waitlist management, appointment templates, and per-provider calendar preferences
- Multi-provider appointments, hold slots, and real-time conflict detection
- Two-way calendar sync with Google, Microsoft Outlook, and Apple (CalDAV), with a PHI-safe busy-only default and explicit consent required to disclose client names
- Automatic .ics client invitations including telehealth join links, plus client attendance stats
Clinical documentation
- Note templates for SOAP, DAP, BIRP, Simple, and Transfer formats
- Draft notes auto-created five minutes before each appointment, with diagnosis codes, service codes, and session duration auto-populated from the treatment plan and the appointment
- Treatment plans, standardized assessments and outcome measures (PHQ-9, GAD-7, and a library of instruments) with assignment, scoring, and aggregate outcome trends
- E-signing, supervisor co-signing, unsigned-note tracking, and note compliance scoring against payer checklists
- AI-assisted note generation: a structured draft (SOAP, DAP, BIRP, or Simple) generated from a session transcript plus clinical context, gated on explicit per-client consent, with per-field AI attribution and full audit logging. Available today for telehealth session transcripts.
Billing and revenue cycle management
- Service codes, invoices, payments, client balances, superbills, and Good Faith Estimates
- Insurance policies, real-time eligibility checks, electronic claims (837P), and ERA posting (835) through an integrated clearinghouse
- Claim payment reconciliation, family and guardian billing, and configurable billing settings
- Card payments via Stripe Connect
- Financial reports for A/R Aging, Collections, Provider Production, and Claims Aging, exportable to PDF and CSV
Client portal and telehealth
- Self-service client portal to view and book appointments, complete intake forms, and manage a profile
- HIPAA-compliant telehealth video with a waiting room and plan-gated multi-participant sessions
- Usage analytics and automated appointment reminders with join links
Compliance and security
- HIPAA-aligned by design, with PHI field-level encryption, searchable blind indexes, and full audit logging on PHI access
- Business Associate Agreement, assessment schedules, payer checklists, and note compliance scoring
- Data exports including a HIPAA Right of Access complete client record (45 CFR 164.524)
Practice operations and onboarding
- Direct SimplePractice data import for clients and documents, a concrete switching path off the incumbent
- Email and SMS templates, notification preferences, and staff notifications
- Configurable workflow automation: practice admins define their own trigger-action automations, where events such as client created, appointment completed, cancelled, or no-showed, or assessment assigned, trigger a templated notification or a timed delay, all self-serve and audit-logged
- Self-service signup with a 14-day full-feature trial
Reporting and analytics
- Practice-wide KPI Analytics Dashboard covering active clients, no-show rate, unsigned notes, and revenue MTD, QTD, and YTD
- Period-over-period comparison (WoW, MoM, QoQ, YoY) with provider and location breakdowns, pre-computed hourly
- The financial reports listed under Billing, plus aggregate outcome trends from assessments
Built for small group practices
Mente360 is built to scale with a growing practice, not just a solo caseload.
How Mente360 compares
SimplePractice, Sessions Health, and TherapyNotes are all capable platforms with billing and telehealth. To compare fairly, the price row below shows each competitor's most feature-complete plan plus the add-ons needed to match what Mente360 includes by default. That is where the gap shows: once you add the AI scribe everyone else meters, the comparable setup runs higher.
| Factor | Mente360 | SimplePractice | Sessions Health | TherapyNotes |
|---|---|---|---|---|
| Comparable all-in price | $89/mo for one clinician, added seats from $49; telehealth, insurance claims, AI notes, and workflow automation included. | Plus plan plus the $35 Note Taker add-on: $352 a month for 3 clinicians. | $39 plus $10 telehealth and $35 AI Assist per clinician: $84 a month for a solo, $232 for 3. | Solo $69 plus $40 TherapyFuel: $109; Group $79 plus $50 per added clinician plus TherapyFuel: $299 for 3. |
| AI note generation (cost) | Included, with no per-clinician upcharge. | "Note Taker," $35 per clinician per month add-on. | "AI Assist," $35 per clinician per month add-on. | "TherapyFuel," $40 per clinician per month add-on. |
| AI note generation (approach) | Transcript-grounded and consent-gated, with per-field AI attribution and full audit logging. | Ambient drafting within its native session tools, with consent forms provided. | AI note drafting available as an add-on. | Ambient scribe for in-person and telehealth, with an explicit consent form. |
| Calendar sync | Two-way: Google, Microsoft 365, Apple | Two-way: Google, Microsoft 365, Apple | Google two-way; Outlook and Apple one-way | One-way sync out only, all calendars |
| Built-in telehealth | Included, group sessions up to 10 | Included | $10 per clinician per month add-on. | Basic included; Premium Telehealth costs more |
| Insurance claims (837P and ERA) | Included via an integrated clearinghouse, with 35 claims per seat included. | $0.39 per claim from October 1, 2026; no included claims | $0.25 per claim | $0.14 per claim plus $0.14 ERA |
All-in pricing: each vendor's group plan plus AI notes for every clinician plus telehealth where it is an add-on, at list price. Usage fees are not included. Competitor pricing verified September 2026 from each vendor's published pricing. Vendor pricing may change. How we compare
See what your practice would pay
What sets Mente360 apart
One transparent price, no feature gates
A single $89/mo plan with per-seat scaling. Telehealth, insurance claims, and AI note generation are all included rather than metered or tiered.
AI note generation at no extra charge
The scribe-style drafting that competitors sell as a $35 to $40 per-clinician add-on is in our base plan. It is consent-gated, with per-field AI attribution and audit logging. Today it works from telehealth transcripts, with in-person ambient on the roadmap.
Configurable workflow automation
Practices define their own trigger-action automations. When a client is created, an appointment is completed, cancelled, or no-showed, or an assessment is assigned, Mente360 can send a templated notification or wait a set delay, all self-serve and audit-logged.
Two-way calendar sync and your own API
Two-way sync with Google, Microsoft 365, and Apple keeps your calendar accurate in both directions. And practices that integrate get their own API: scoped API keys, OAuth2, and webhooks.
Explore each area in detail
Scheduling
Availability, sync, waitlists, and reminders.
Learn moreClinical Notes
Templates, assessments, and AI-assisted drafting.
Learn moreBilling
Eligibility, claims, ERA posting, and payments.
Learn moreClient Portal
Booking, intake forms, and secure access.
Learn moreCompliance
Encryption, audit logging, and a BAA.
Learn moreCompare platforms
See how Mente360 stacks up against the alternatives.
Learn moreWhat is coming next
The items below are planned and not yet available. We list them here so you know where the product is heading, not to imply they ship today.
- In-person ambient session transcription, so AI drafting works for in-person visits and not only telehealth, along with per-clinician prompt customization and clinician transcript viewing
- A deeper reporting program: revenue intelligence by payer, CPT, and clinician, denial and reimbursement trends, clinician productivity and utilization, retention and cohort analytics, scheduling and operational intelligence, and clinical intelligence such as PHQ-9 and GAD-7 trend reporting
- A native mobile app for iOS and Android
Ready to simplify your practice?
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