Everything Mente360 does, in one place
Scheduling, documentation, billing, telehealth, compliance, and analytics in one HIPAA-aligned platform built for mental health practices. Here is the full capability set, with shipped features and roadmap items clearly marked.
Mente360 brings the full practice workflow together: booking and caseload management, clinical notes with AI-assisted drafting, the complete insurance revenue cycle, telehealth, compliance, and practice analytics. Everything below is available today unless it is marked as on the roadmap.
Capabilities, in detail
Scheduling and caseload management
- Provider availability, time off, configurable buffers, practice locations, and appointment types
- Recurring appointment series, waitlist management, appointment templates, and per-provider calendar preferences
- Multi-provider appointments, hold slots, and real-time conflict detection
- Two-way calendar sync with Google, Microsoft Outlook, and Apple (CalDAV), with a PHI-safe busy-only default and explicit consent required to disclose client names
- Automatic .ics client invitations including telehealth join links, plus client attendance stats
Clinical documentation
- Note templates for SOAP, DAP, BIRP, Simple, and Transfer formats
- Draft notes auto-created five minutes before each appointment, with diagnosis codes, service codes, and session duration auto-populated from the treatment plan and the appointment
- Treatment plans, standardized assessments and outcome measures (PHQ-9, GAD-7, and a library of instruments) with assignment, scoring, and aggregate outcome trends
- E-signing, supervisor co-signing, unsigned-note tracking, and note compliance scoring against payer checklists
- AI-assisted note generation: a structured draft (SOAP, DAP, BIRP, or Simple) generated from a session transcript plus clinical context, gated on explicit per-client consent, with per-field AI attribution and full audit logging. Available today for telehealth session transcripts.
Billing and revenue cycle management
- Service codes, invoices, payments, client balances, superbills, and Good Faith Estimates
- Insurance policies, real-time eligibility checks, electronic claims (837P), and ERA posting (835) through an integrated clearinghouse
- Claim payment reconciliation, family and guardian billing, and configurable billing settings
- Card payments via Stripe Connect
- Financial reports for A/R Aging, Collections, Provider Production, and Claims Aging, exportable to PDF and CSV
Client portal and telehealth
- Self-service client portal to view and book appointments, complete intake forms, and manage a profile
- HIPAA-compliant telehealth video with a waiting room and plan-gated multi-participant sessions
- Usage analytics and automated appointment reminders with join links
Compliance and security
- HIPAA-aligned by design, with PHI field-level encryption, searchable blind indexes, and full audit logging on PHI access
- Business Associate Agreement, assessment schedules, payer checklists, and note compliance scoring
- Data exports including a HIPAA Right of Access complete client record (45 CFR 164.524)
Practice operations and onboarding
- Direct SimplePractice data import for clients and documents, a concrete switching path off the incumbent
- Email and SMS templates, notification preferences, and staff notifications
- Configurable workflow automation: practice admins define their own trigger-action automations, where events such as client created, appointment completed, cancelled, or no-showed, or assessment assigned, trigger a templated notification or a timed delay, all self-serve and audit-logged
- Self-service signup with a 14-day full-feature trial, plus a bilingual interface in English and Spanish
Reporting and analytics
- Practice-wide KPI Analytics Dashboard covering active clients, no-show rate, unsigned notes, and revenue MTD, QTD, and YTD
- Period-over-period comparison (WoW, MoM, QoQ, YoY) with provider and location breakdowns, pre-computed hourly
- The financial reports listed under Billing, plus aggregate outcome trends from assessments
How Mente360 compares
SimplePractice, Sessions Health, and TherapyNotes are all capable platforms with billing and telehealth. To compare fairly, the price row below shows each competitor's most feature-complete plan plus the add-ons needed to match what Mente360 includes by default. That is where the gap shows: once you add the AI scribe everyone else meters, the comparable setup runs higher.
| Factor | Mente360 | SimplePractice | Sessions Health | TherapyNotes |
|---|---|---|---|---|
| Comparable all-in price | $89/mo for one clinician (added seats from $49). Telehealth, insurance claims, AI note generation, and workflow automation all included, with no add-ons. | Plus plan (their top tier) at $99/provider/mo, plus the $35 AI Note Taker add-on: about $134/clinician/mo. | $39/mo, plus about $10 telehealth and a roughly $40 AI add-on: about $89/clinician/mo. | $69/mo solo, plus the $40 TherapyFuel add-on: about $109/mo. |
| AI note generation (cost) | Included, with no per-clinician upcharge. | "Note Taker," about $35/clinician/mo add-on. | Paid AI add-on, about $40/clinician/mo. | "TherapyFuel Scribe," about $40/clinician/mo add-on. |
| AI note generation (approach) | Transcript-grounded and consent-gated, with per-field AI attribution and full audit logging. | Ambient drafting within its native session tools, with consent forms provided. | AI note drafting available as an add-on. | Ambient scribe for in-person and telehealth, with an explicit consent form. |
| Calendar sync | Two-way across Google, Outlook, and Apple (CalDAV). | Two-way, available on the top (Plus) plan. | Calendar sync available, with directionality that varies by calendar. | One-way calendar feed. |
| Built-in telehealth | Included. | Included on all plans. | Paid add-on, about $10/clinician/mo. | Included, with HD and large-group "Premium Telehealth" about $15/clinician/mo. |
| Insurance claims (837P and ERA) | Included via an integrated clearinghouse, with 35 claims per seat included. | Included with plan limits, then about $0.50 per claim over the limit. | Via Claim.MD, about $0.25 per claim. | Via Claim.MD, about $0.28 per claim (submission plus ERA), with real-time eligibility. |
Competitor pricing and AI features change often. Figures reflect publicly reported plans and add-on prices as of mid-2026 and are approximate. Verify current details with each vendor.
What sets Mente360 apart
One transparent price, no feature gates
A single $89/mo plan with per-seat scaling. Telehealth, insurance claims, and AI note generation are all included rather than metered or tiered.
AI note generation at no extra charge
The scribe-style drafting that competitors sell as a $35 to $40 per-clinician add-on is in our base plan. It is consent-gated, with per-field AI attribution and audit logging. Today it works from telehealth transcripts, with in-person ambient on the roadmap.
Configurable workflow automation
Practices define their own trigger-action automations. When a client is created, an appointment is completed, cancelled, or no-showed, or an assessment is assigned, Mente360 can send a templated notification or wait a set delay, all self-serve and audit-logged.
Full two-way calendar sync and a bilingual UI
Two-way sync across Google, Outlook, and Apple keeps your calendar accurate in both directions. And the interface is bilingual in English and Spanish for both clinicians and clients, not just the client portal.
Explore each area in detail
Scheduling
Availability, sync, waitlists, and reminders.
Learn moreClinical Notes
Templates, assessments, and AI-assisted drafting.
Learn moreBilling
Eligibility, claims, ERA posting, and payments.
Learn moreClient Portal
Booking, intake forms, and secure access.
Learn moreCompliance
Encryption, audit logging, and a BAA.
Learn moreCompare platforms
See how Mente360 stacks up against the alternatives.
Learn moreWhat is coming next
The items below are planned and not yet available. We list them here so you know where the product is heading, not to imply they ship today.
- In-person ambient session transcription, so AI drafting works for in-person visits and not only telehealth, along with per-clinician prompt customization and clinician transcript viewing
- A deeper reporting program: revenue intelligence by payer, CPT, and clinician, denial and reimbursement trends, clinician productivity and utilization, retention and cohort analytics, scheduling and operational intelligence, and clinical intelligence such as PHQ-9 and GAD-7 trend reporting
- A native mobile app for iOS and Android
Ready to simplify your practice?
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