Switching to Mente360
Free, founder-led migration. A dedicated SimplePractice import tool moves your clients, notes, and records, and you can run Mente360 alongside your current platform during your 14-day trial.
Moving from SimplePractice
A dedicated SimplePractice import tool brings over every record type SimplePractice exports.
Everything SimplePractice includes in its export.
Export from SimplePractice
Download your full data export from SimplePractice.
Upload the archive
Upload the export, up to 15 GB, to Mente360.
Review the mapping
The tool maps fields, validates records, and de-duplicates. Review the verification report with the founder before anything goes live.
Go live
Switch over on your timeline. Anything can be rolled back before go-live.
Every SimplePractice migration includes a verification report you review before go-live, and anything can be rolled back before go-live.
Moving from TherapyNotes
We migrate your TherapyNotes data with you: assisted migration from your export, handled alongside the founder rather than a self-service tool.
- Export your data from TherapyNotes
- The founder works with you to map it into Mente360
- Run both systems in parallel during your trial, then go live on your timeline
Moving from another platform
Coming from Sessions Health, TheraNest, Jane, or spreadsheets? We handle assisted migration from your export, the same founder-led process, just built around whatever platform you are leaving.
Export what you can from your current platform and the founder will work with you to bring it into Mente360.
Who does the work
Founder-led onboarding
The founder personally runs your onboarding, from your first export to your first day live.
A dedicated Slack channel
Your practice gets its own Slack channel for the whole migration, not a shared support queue.
Telephone support
Pick up the phone whenever you need to. No ticket to file first.
Timeline and cost
Migration is free, including the dedicated SimplePractice import tool.
Use Mente360 alongside your current software during your 14-day trial.
Most practices are live within the 14-day trial.
Your BAA is included from day one, and you can export your data from Mente360 at any time, during the trial and after.
Frequently Asked Questions
- What can be imported?
- From SimplePractice, everything the platform exports: clients, clinical notes, psychotherapy notes, administrative notes, insurance cards, and invoices. From TherapyNotes or any other platform, we work directly from your export to bring your data into Mente360.
- How are client records moved?
- You export your data from your current platform. For SimplePractice, upload that export and the dedicated import tool maps fields, validates records, and de-duplicates automatically, producing a verification report you review before anything goes live. For other platforms, the founder handles the migration with you from your export.
- What happens to historical notes and documents?
- From SimplePractice, historical clinical notes, psychotherapy notes, administrative notes, insurance cards, and invoices all come over with the rest of your data. From another platform, the founder works with you to bring over what your export contains.
- How long does onboarding typically take?
- Most practices are live within the 14-day trial. There is no set timeline: the founder works through onboarding with you at your pace.
- Can we test Mente360 before cancelling our existing software?
- Yes. Run Mente360 and your current platform in parallel for the full 14-day trial, so nothing changes for your practice until you choose to go live.
- What assistance does Mente360 provide?
- The founder runs your onboarding personally, and you have a dedicated Slack channel and telephone support throughout the migration.
- Is migration free?
- Yes. Migration is free, including the dedicated SimplePractice import tool and founder-led onboarding for every platform.
Ready to switch?
Free, founder-led migration, run in parallel during your 14-day trial.